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Shipping Policy

This policy applies to domestic (UK) orders. This policy is designed to ensure that you are clearly aware of our shipping policies and procedures. By ordering from this store, you accept the policies contained herein.
A. Transit, Handling , Order Cut off Time & Shipping Cost  Domestically :
  • Royal Mail 48 Hour : Free

Royal Mail’s reliable economy postal service aims to deliver within 2-3 working days including Saturdays but may take longer. We guarantee to dispatch in-stock items on the same day (Monday to Friday) if you order before 2 pm. 

  • Express Next Working Day Parcel: £9.99

Express Next Working Day Parcel guarantees next working day delivery (0-1 DAYS) and provides a comprehensive tracking system. *Delivery will take two days for the Northern Highlands, Northern Ireland and other distant areas. For Express deliveries, we guarantee to dispatch in-stock items on the same day (Monday to Friday) if you order before 2pm* Please note Express only deliver Monday-Friday.


In general, domestic shipments are in transit for 2 – 3 days (Monday to Friday). The order cut-off time will be 02:00 PM Greenwich Mean Time (London). Domestic order handling time is 1 business day (Monday to Friday).

B.  Change of Delivery Address:

We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 1 day of placing your order at or Call Us at 01422 346983


C. Cancellations:

There are no cancellations allowed. See refund & exchange policy for further information.

D. Parcels Damaged In Transit:

If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.


Customer Support

Email Us:

Call Us: 01422 346983

Hours of Operation:

08:00 - 17:00 

Business Address:

The Factory, 23 Emscote Street South, 

Halifax,West Yorkshire, Hx13an